Privacy Policy

Information We Collect

We collect a range of information to provide and improve our services for users in Toronto and across Canada. This includes personal information you provide when you register for newsletters, submit comments, or contact us directly, such as your name, email address, and contact details. We also automatically collect certain information about your use of our website, such as your IP address, browser type, device identifiers, and browsing activity, using cookies and similar technologies. All information collected is handled in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). We strive to limit the data we collect to what is necessary for the effective operation and security of our website.

How We Use Your Information

Your information is used to deliver and improve the services we offer, ensuring relevant content for our Toronto and Canadian audience. We use personal details to respond to inquiries, process newsletter subscriptions, and provide updates about our news coverage and events. Information about your browsing patterns helps us understand community interests, customize website features, and enhance user experience. We may also use your data for internal analytics, to improve editorial direction, and to comply with legal obligations. We do not use your information for unsolicited marketing purposes, and any communications you receive from us will always include an option to opt out or manage your preferences at any time.

Data Protection & Security

We take your privacy and the security of your personal data seriously. Maple City Chronicle uses a combination of physical, technical, and organizational measures to protect the information you provide. Access to personal data is restricted to authorized staff who require it to perform their duties and is only shared using secure protocols. We employ encryption, secure server infrastructure, and regular security reviews to prevent unauthorized access, loss, misuse, or alteration of your information. While we strive to protect your data, no online system is entirely secure, so we encourage users to take precautions and contact us immediately if you suspect any security concerns regarding your information.

Data Sharing & Third Parties

We do not sell or rent your personal information to third parties. However, we may share certain data with trusted service providers who assist us in operating our website, delivering communications, or analyzing site performance, always under data handling agreements that comply with Canadian privacy regulations. We may also disclose information if required by law, such as to comply with a legal process or a government request. In rare cases, if our operations are transferred or merged with another organization, your data may be part of the transferred assets, but you will be notified and given choices regarding your information. Any sharing of data is done with your privacy and the protection of your information as our top priorities.

Your Rights & Choices

As a user in Canada, you have the right to access, correct, or request deletion of your personal information held by Maple City Chronicle. You may also withdraw consent for specific uses of your data at any time, such as unsubscribing from newsletters or opting out of certain cookies. We provide easy-to-use tools and clear instructions for managing your preferences throughout our website. If you have questions or wish to exercise your data rights, you can contact us directly, and we will respond promptly in accordance with Canadian privacy legislation. We are committed to ensuring you remain in control of your personal information and how it is used.

Data Retention

We retain personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce our agreements. For most users, this means your data is kept only while your account is active, you are subscribed to our services, or as otherwise required by Canadian law. When information is no longer required, we securely delete or anonymize it to prevent unauthorized access or misuse. We regularly review our retention practices to ensure compliance with evolving privacy standards and to protect the interests of our Toronto community.